Industrial Edge & Gateway Services
Connect equipment, set up edge gateways, and move factory data safely to enterprise systems.
View Industrial Edge & Gateway capabilitiesEngineering & Implementation Services
From Technology to Operational Value.
We help you deploy, connect, and run industrial and enterprise technology. We connect factory equipment, set up edge gateways, and put enterprise AI workflows to work in your operations.
How the pieces fit
From your systems to working operations
Industrial systems & enterprise apps
Connectivity & integration
TCAIGV platforms
Operational intelligence & workflows
For illustration only. The architecture is agreed for each project.
Services & Capabilities
How we help you put technology to work.
Our products are what we build. These services are how we help you deploy, connect, adapt, and run them, and the systems around them.
Product Deployment & Configuration
Install and configure TCAIGV platforms in your environment, set up to match your requirements.
View Deployment & Configuration capabilitiesEnterprise & Industrial Systems Integration
Connect manufacturing systems, business applications, and data sources so information flows where it is needed.
View Systems Integration capabilitiesSolution Engineering & Customization
Configure and extend solutions around your processes, equipment, and architecture.
View Solution Engineering capabilitiesData, Analytics & AI Engineering
Turn operational and business data into useful information with data engineering, analytics, and applied AI.
View Data & AI Engineering capabilitiesManaged Support & Lifecycle Services
Keep deployed solutions running, up to date, and improving over time.
View Support & Lifecycle capabilitiesService 1 of 6
Industrial Edge & Gateway Services
We connect industrial equipment, set up edge gateways, and make sure data moves safely and reliably between the factory floor and your enterprise applications.
Why it matters: Connect the equipment and systems you already have, without replacing infrastructure you don't need to.
We confirm protocol support for each piece of equipment. Some equipment needs an adapter that we validate or build during the project.
Discuss Edge ConnectivityWhat we do
Industrial edge gateway installation and provisioning
IoTAutoGen deployment and configuration
Device and equipment onboarding
OPC UA connectivity
Modbus connectivity
SECS/GEM equipment integration
MQTT messaging and data exchange
Equipment tag and parameter mapping
Edge data buffering and sync
Connectivity troubleshooting and diagnostics
Gateway updates and lifecycle management
Typical scenarios
Connecting semiconductor manufacturing equipmentLinking industrial machines to analytics platformsSetting up factory-floor data collectionGetting data out of existing industrial systemsConnecting remote manufacturing assets
Service 2 of 6
Product Deployment & Configuration
We install and configure TCAIGV platforms in your environment. Deployment, access, connectivity, and settings are set up to match your requirements.
Why it matters: Get to a working deployment faster, through a controlled process that fits how you work.
Hosting options depend on the product and your infrastructure. We confirm what fits during assessment.
Plan a DeploymentWhat we do
IoTAutoGen installation and configuration
Integrative AI deployment and setup
Quick Assist setup (website widget and WhatsApp)
Environment configuration for your site
Cloud and private deployment setup
Container-based deployment where supported
Infrastructure and network configuration
Secure application connectivity
Identity and access integration
Configuration of product features and integrations
Initial functional checks
Administrator and user onboarding
Deployment documentation and handover
Typical scenarios
Deploying a private Integrative AI instanceConfiguring an IoTAutoGen gateway at a manufacturing siteSetting up secure connections to existing systemsPreparing enterprise AI applications for a controlled rollout
Service 3 of 6
Enterprise & Industrial Systems Integration
We connect manufacturing systems, business applications, data sources, and workflows, so information moves between the systems you already use.
Why it matters: Connect systems and workflows while keeping the technology you have already invested in.
Integrations are built for each project. The systems named here are examples, not certified or prebuilt connectors.
Discuss IntegrationWhat we do
REST API integration
ERP integration
MES integration
SCADA and industrial platform integration
SAP integration
CRM and business application integration
Database and data source connections
Event-driven integrations
Message brokers and streaming systems
Identity and authentication integration
Integration middleware and adapters
Data mapping and transformation
Custom APIs and integration extensions
Typical scenarios
Sending shop-floor equipment data to MESConnecting business applications to AI workflowsBuilding equipment-to-enterprise data pipelinesCoordinating processes across several applications
Service 4 of 6
Solution Engineering & Customization
We configure and extend solutions around your processes, equipment, and enterprise architecture.
Why it matters: Fit the technology to your processes, without building every feature from scratch.
This work is focused on industrial and enterprise technology around our platforms and integrations. It is not general software outsourcing.
Explore Custom EngineeringWhat we do
Solution architecture for your requirements
Product configuration and extensions
Workflow customization
Custom dashboards and application screens
API and plugin development
Business rule configuration
Agent and workflow configuration
Automation for your specific processes
Adaptations for specific equipment and processes
Enterprise application extensions
Customer engagement automation
Technical proof-of-concept builds
Integration testing and deployment support
Typical scenarios
Configuring maintenance workflowsBuilding extensions for enterprise AI workflowsDeveloping adapters for specific equipmentCreating operations dashboards using factory dataSetting up website and WhatsApp assistants for customer inquiries
Service 5 of 6
Data, Analytics & AI Engineering
We turn operational and business data into useful information, using data engineering, analytics, and applied AI.
Why it matters: Bring scattered industrial and business data together so teams can make better operational decisions.
Results depend on your data and are checked during the project. We don't promise a set prediction accuracy or business result in advance.
Discuss Data & AI SolutionsWhat we do
Industrial data ingestion and processing
Data pipeline engineering
Time-series data architecture
Data transformation and context
Operational reports and dashboards
Equipment performance analytics
Anomaly detection
Predictive maintenance solution engineering
Root cause analysis support
Knowledge integration and search
AI-assisted operational analysis
Enterprise AI application integration
AI workflow and orchestration engineering
Typical scenarios
Equipment alarm and event analysisManufacturing performance dashboardsMaintenance and reliability analyticsKnowledge-assisted technical supportBusiness research and decision workflows
Service 6 of 6
Managed Support & Lifecycle Services
We help keep deployed solutions running, maintained, and improving over time.
Why it matters: Keep your technology supportable and adaptable as your operations change.
Support scope, hours, and response times are agreed for each engagement.
Discuss Support RequirementsWhat we do
Product technical support
Gateway troubleshooting
Platform configuration support
Software updates and upgrades
Integration maintenance
Deployment issue resolution
Performance monitoring and diagnostics
Operational troubleshooting
Product administration help
Knowledge transfer and training
Change and configuration management
Ongoing solution improvements
Technical maintenance agreements
Services for Our Products
Engineering support for IoTAutoGen, Integrative AI, and Quick Assist.
These are services around our products, not separate products.
IoTAutoGen
Industrial Connectivity: From Equipment to Enterprise
We help you connect manufacturing equipment, set up edge infrastructure, and build reliable industrial data flows using IoTAutoGen and the integrations around it.
- Gateway installation and provisioning
- Equipment connectivity assessment
- Protocol and adapter configuration
- Tag mapping and data context
- Edge-to-cloud integration
- MES and analytics integration
- Connectivity diagnostics
- Gateway lifecycle support
Integrative AI
Enterprise AI: From Platform Deployment to Working Workflows
We help you deploy and configure Integrative AI in your own environment, connect your business systems, and set up workflows that follow your processes and governance rules.
- Private platform deployment
- Business application connections
- Identity and access configuration
- AI model and provider integration
- Knowledge and data source onboarding
- Workflow configuration
- Custom plugins and extensions
- Agent and workflow integration
- Operational support
Quick Assist
Customer Engagement: From Website Widget to WhatsApp
We help you set up Quick Assist on your website and WhatsApp, load your business knowledge, and decide how inquiries and handovers reach your team.
- Website widget installation
- WhatsApp integration
- Business knowledge configuration
- Support workflow setup
- Handover and escalation setup
How We Deliver
A Practical Approach to Implementation
We fit the technology to your existing setup, your requirements, and your priorities.
- 01Assess
Understand your current systems, infrastructure, workflows, limits, and goals.
- 02Design
Agree the solution architecture, integration approach, deployment needs, and scope.
- 03Implement
Install, configure, integrate, or customize the chosen technology.
- 04Validate
Test connectivity, functions, security requirements, and acceptance criteria.
- 05Support & Evolve
Hand over, then provide support, tuning, and agreed improvements.
Ways to Work With Us
Flexible Engagements. Practical Outcomes.
Each engagement is scoped to what you need. Not every engagement includes every service.
Product Implementation
Deployment, configuration, and integration of TCAIGV products.
Project-Based Engineering
Defined projects covering industrial connectivity, enterprise integration, and applied AI.
Proof of Concept & Pilot
A focused technical test to check feasibility and fit before a larger rollout.
Ongoing Support & Enhancement
Continued platform support, maintenance, integration updates, and improvements.
Tell us what you need to connect, deploy, or support.
Share your systems and goals. We will tell you what fits and how we would approach it.