Website AI assistant
A chat assistant on your website that greets visitors and answers their questions at any hour.
Quick Assist: AI Customer Engagement & Support
Quick Assist
Turn Customer Conversations into Faster Support and Better Engagement.
One intelligent assistant for your website and WhatsApp. Help customers find answers, explore products, and connect with your business through familiar channels.
Website and WhatsAppOne assistant for the channels your customers already use.Answer questions, capture inquiries, and bring in your team when a person is needed.
What It Does
Help customers get answers, and help your team follow up.
WhatsApp customer assistance
Customers can ask questions and get help on WhatsApp, a channel they already use every day.
Product and service knowledge
The assistant answers from your own product and service information, so replies match what your business offers.
Lead capture and inquiry handling
Collects contact details and the reason for the inquiry, then passes them to your team.
Human handover
A person can take over the conversation when a customer needs more than the assistant can give.
Integration with business systems
Connected to your existing systems per project, depending on what those systems support.
How a Conversation Works
From first question to follow-up.
- 01Customer asks
A visitor writes a question on your website or on WhatsApp.
- 02Assistant answers
The assistant replies using your product and service knowledge.
- 03Inquiry captured
Contact details and the request are collected for follow-up.
- 04Handover when needed
A person from your team takes over complex or sensitive requests.
- 05Team follows up
Your team picks up the inquiry with the full conversation in front of them.
Do you have this product in stock, and how long does delivery take?
Yes, it is available. Delivery usually takes a few days, depending on your location. Can I note your city and email so the team can confirm?
Sure. I am in Pune.
Thank you. I have passed your request to our team. A person will follow up with you.
Illustration. Example conversation for a sample business. Not a screenshot.
Try It
Try the demo assistant on this site.
Open the Need help? chat at the bottom right of this page and ask a question. To see Quick Assist set up for your own business, request a demo.
Where It Fits
For businesses that talk to customers every day.
Answer product and service questions
Give customers quick, consistent answers about what you offer, without waiting for someone to be free.
Capture inquiries
Turn website and WhatsApp conversations into inquiries your sales and support teams can act on.
Pass complex requests to your team
Keep the assistant for common questions and hand the rest to people.
Services
Deployment & Setup Services
We can install the website widget, connect WhatsApp, set up your business knowledge, and configure how inquiries reach your team.
Explore Customer Engagement ServicesWebsite widget installation
WhatsApp integration
Business knowledge configuration
Support workflow setup
Handover and escalation setup
See Quick Assist working for your business.
Tell us where your customers ask questions today. We will show how Quick Assist can help.